About this report

Logista’s integrated annual report is drafted in accordance with the guidelines set out in the International Integrated Reporting Council (IIRC)’s framework for the preparation of integrated reports and in line with the GRI standards framework. The aim is to report on the most significant aspects for the Company in the implementation of its core business operations, including detailed information on economic, social and environmental matters, on respect for human rights, combating corruption and bribery, and on corporate governance among others. For this purpose, the most appropriate GRI have been selected for this report.

This report includes the updated statement on non-financial information and the annual CSR report and has been subject to an independent external review. The independent assurance report, which includes the objectives and scope of the external review, as well as the procedures used and their conclusions, are attached as an appendix.

This document forms part of the 2021 consolidated Management Report of Compañía de Distribución Integral Logista Holdings S.A. and its subsidiary companies. It is subject to the same criteria for approval, presentation and publication as the Management Report. By drafting this report, Logista complies with the provisions of Articles 262 of the Spanish Companies Act and Article 49 of the Spanish Code of Commerce, as amended by Law 11/2018 of 28 December 2018 on non-financial information and diversity.

Scope of reporting

The report’s quantitative data correspond to the year 2021 financial year – the period from 1 October 2020 to 30 September 2021.

Figures are rounded, except percentages, in this report.

The qualitative information included in the report, explains the Company’s performance and expected future performance following an analysis of the current context. It does not make a commitment to attaining those objectives, since they are subject to risks and uncertainties.

Scope

The quantitative and qualitative information in this report encompasses all the operations carried out by 100% of Logista’s subsidiaries included in the scope of consolidation.

Materiality

To design the content of this report and select the significant aspects, Logista has carried out a materiality analysis to identify the most relevant aspects to report to its stakeholders, and to provide a response to non-financial information requirements under current regulations, while helps to define the Company’s priorities to continue creating economic, environmental and social value.

Materiality analysis

During the 2021 financial year, Logista carried out a new materiality analysis. We expanded the scope of this year’s analysis by contacting external stakeholders directly, including analysts, investors, clients, suppliers and other actors in corporate social responsibility. We also consulted our employees again, in their capacity as internal stakeholders.

Logista has therefore conducted a survey among contacts for different stakeholders using a closed questionnaire to identify the most relevant aspects for each group.

External stakeholders were asked which of Logista’s key aspects with regard to the environment, social responsibility and corporate governance, they believe have or could have the greatest impact in their setting. To complete the analysis we consulted over 250 contacts from among our different external stakeholders.

In their capacity as internal stakeholders, employees were also asked about the impact these key aspects regarding the environment, social responsibility and corporate governance can have on Logista’s operations, objectives, results, etc.

Participants were consulted about the following aspects:

Environment

Minimising the environmental impact of our operations
Environmental risk management
Adapting to regulations aimed at combatting climate change

Social

Client satisfaction
Quality of employment
Respect for human rights
Social impact

Corporate governance

Ethics and anti-corruption
Composition of the Board of Directors and Board Member Remuneration
Governance policies

Operations and financial

Financial performance
Innovation
Cybersecurity
Risk management
Sustainable supply chain management

The aim of this analysis is to understand what aspects are relevant for each stakeholder, although the global materiality matrix in this Report is only a summary of the results.

To better identify different stakeholders’ priorities and expectations with regard to the environment, social responsibility and corporate governance, Logista extended the questionnaire to include a specific question about each of these aspects.

Materiality Matrix

The conclusions drawn from the materiality analysis indicate that client satisfaction, innovation, sustainable supply chain management and minimising the impact of our operations on the environment are the most relevant aspects overall. For external stakeholders, the most relevant aspect is sustainable supply chain management, while employees consider economic development to be the most important.

This icon is used throughout the report to indicate the aspects considered to be most relevant overall .

Connectivity

For further information on the 2021 financial year, Logista also publishes the following reports:

Annual Accounts
Annual Report on Corporate Governance
Annual Report on Remuneration of Directors

Contents required under Law 11/2018 and GRI indicators

Contents	Reference	Reporting framework
Business model
Business environment and business model	18-27	102-2
Organisation and structure	16-17	102-2
Markets in which the company operates	11	102-6
Objectives and strategies	28	102-15
Factors and trends affecting performance	26-29	102-15
Policies	These are set out in detail according to subject area in each of the respective sections of the report	102-15
Risks	These are set out in detail according to subject area in each of the respective sections of the report; in particular in Corporate Governance / Risk and Opportunity Management	102-15
Environmental matters
Global
Effects of the company’s operations on the environment, and on people’s health and safety.	84-89	Internal framework: qualitative description of the principle effects
Environmental assessment or certification procedures	79-93	Internal framework: qualitative description of assessments and certifications
Principle of precaution, number of provisions and guarantees for environmental risks.	83-85	102-11
Resources dedicated to environmental risk prevention	86	Internal framework: qualitative description of dedicated resources
Pollution
Measures associated with carbon emissions	88	Internal framework: qualitative description of key measures and action taken
Measures associated with light, noise and other types of pollution	88	Internal framework: qualitative description of key measures and action taken
Circular economy and waste prevention and management
Initiatives aimed at promoting circular economy	92	306-2
Measures associated with waste management	92	306-2
Actions to combat food waste	No details, bearing in mind the company’s business sector	n.a.
Sustainable use of resources
Water: consumption and supply	91	303-1
Raw materials: consumption and measures	91	301-1
Energy: consumption, measures and use of renewables	89-91	302-1
Climate change
Greenhouse gas emissions	87	305-1/ 305-2/ 305-3
Measures to adapt to climate change	86	Internal framework: qualitative description of measures
Emission reduction targets	89	Internal framework: Qualitative description of targets
Biodiversity
Conservation measures	93	Internal framework: qualitative description of measures
Impacts on protected areas	93	304-2
Social and staff-related matters
Employment
Total number of employees and distribution by gender, age, nationality and professional category	63	102-8/405-1
Total number and distribution of work contract types	63	102-8
Annual average of permanent, temporary and part-time employees by gender, age and professional category	64	102-8/405-1
Number of dismissals by gender, age and professional category	64	Internal framework: total number of dismissals during the financial year broken down by sex, age and professional category
Average pay and change in average pay by gender, age and professional category, or equivalent.	65	Internal framework: average remuneration (including fixed and variable remuneration)
Gender pay gap, remuneration for similar jobs or the company average	65	Internal framework: (1 - (average male remuneration - average female remuneration)/average male remuneration)
Average remuneration of board members and directors	65-66	Internal framework: average remuneration including fixed and variable remuneration
Policies for disconnecting from work	66	Internal framework: qualitative description of current policies
Employees with disabilities	69	405-1
Organisation of working time
Organisation of work	66	Internal framework: qualitative description of organisation of working time
Number of hours of absenteeism	66	Internal framework: number of hours of absenteeism
Measures for work-life integration	66	Internal framework: qualitative description of measures
Health and safety
Health and safety conditions in the workplace	67	103- Health and safety in the workplace
Workplace accidents, particularly their frequency and severity	67	403-2 Internal framework: Frequency Index: number of work accidents with sick leave per 1,000,000 hours worked. Severity Index: number of days lost due to work accidents with medical leave for every 1,000 hours worked. Lost Time Accident Rate: number of work accidents with sick leave for every 200,000 hours worked.
Professional illnesses, separated by gender	67	403-2
Social relationships
Facilitating social dialogue	68	Internal framework: qualitative description of the ways in which social dialogue is facilitated
Percentage of employees covered by collective bargaining agreements by country	68	102-41
Assessment of collective bargaining agreements on health and safety in the workplace.	68	403-1
Training
Policies implemented in training	68	Internal framework: qualitative description of policies
Total hours of training by professional category.	68	Internal framework: total hours of training and total hours of training by professional category
Equality
Universal access for people with disabilities	69	Internal framework: qualitative description of measures
Measures adopted to promote equality, plans for equality and policy against discrimination and diversity management	69	Internal framework: qualitative description of measures
Equality plans and measures adopted to promote employment, protocols to prevent sexual and gender-based harassment.	69	Internal framework: qualitative description of measures
Policy against any form of discrimination and, where applicable, for diversity management	69	Internal framework: qualitative description of diversity management
Human Rights
Due diligence procedures in human rights matters and where applicable, in relation to their mitigation, management and remedy	42-43	102-16/102-17
Complaints relating to human rights violations.	43	406-1
Promoting and compliance of ILO covenants relating to freedom of association and collective bargaining	42-43	102-16
Elimination of employment discrimination, forced and child labour	42-43	102-16
Corruption and bribery
Measures adopted to prevent corruption and bribery	40-41	102-16/102-17
Measures to combat money laundering	41	102-16/102-17
Contributions to foundations and non-profit organisations	96	Internal framework: amount of contributions in euros
Society
Company commitments to sustainable development
Impact of the company’s activity on local employment and development, local populations and populations in Spain.	11. 19. 95-96	Internal framework: qualitative description of impact
Dialogue with the local community	21	Internal framework: qualitative description of dialogue
Partnership and sponsorship initiatives	96	102-12/102-13
Subcontracting and suppliers
Inclusion of social, gender equality and environmental matters in the procurement policy	43. 75	102-9
Consideration of social and environmental responsibility in relations with suppliers and subcontractors	75. 77	102-9
Monitoring and auditing systems and their results	75	Internal framework: qualitative description of revisions related to the control systems implemented in every business
Consumers
Consumer health and safety measures	71-73	Internal framework: qualitative description of measures
Complaints and claims systems and resolution process	71	102-17
Fiscal reporting
Profits by country	96	Internal framework: pre-tax profit/(loss) by country
Income tax paid	96	Internal framework: corporation tax paid by country
Public subsidies received	96	201-4

Independent verification report